XChasm // The Intellectual Capital Exchange

Matching Your Needs with Peer Group Experience How does your organisation currently manage your employee medical health insurance policies? One of Xchasms' clients, part of a large global insurance organisation with earnings in excess of $100bn, would like to Xchange ideas, experiences and best practice with professionals responsible for managing company medical health schemes with more than 500 members. Our clients' eBusiness team are currently planning development of an online service for their clients and would like to validate their approach with organisations already familiar with online scheme management and reporting services. In return, our client will share details of the planned service and the knowledge gained from research activities conducted with their existing customers. Alternatively, our client is prepared to share insights into the experience gained & lessons learned from a recent redevelopment of their customer & consumer websites. (if your web team are interested we will supply them with more detail) Our client is particularly interested in speaking to Group Secretaries or their equivalent, experienced in managing the change when taking a Company Medical Health Service from telephone/fax to online. If you are interested in being involved with this Xchange and would like to assist our client in developing their online service then please let us know via the links below.
Are these issues of interest to you or your colleagues and would your organisation benefit from learning how other large organisations are delivering Online Benefit Administration Services? If you or one of your colleagues are keen to benchmark your organisation against other non-competing organisations in this highly topical area then this initiative should be of interest. Xchasm will be running inter company activities on this subject over the coming months, so simply let us know via the email link below if this is of interest to you (or one of your colleagues) and we will be in touch in due course to match your needs and requirements to our client's.
Example Industry(s)	Any	Ranking	>500 Private Medical Scheme Members
Titles that will Benefit	Group Secretary, HR Compensation & Benefits Management	Geographic Responsibility	Any
Background Experience	Change Management from Offline to Online. Experience of using a similar service & an understanding of the business drivers required too move from offline to online.	Xchange Requirement	Responsibility and Ownership of scheme management and administration. Knowledge of the key online features, functions & reports needed to complete the job effectively & efficiently.